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OSS custom development

Stechs provides software engineering services and custom OSS modules to transition monolithic operations to agile, cloud-native, and autonomous architectures.

We design the technical roadmap for your network's future business models. Turn outdated monolithic systems into scalable microservice architectures without disrupting critical operations.

Breaking dependence on legacy providers with open APIs that ensure data ownership. We don't let software constrain your business.

Network assessment

Our Network Assessment improves network health and customer Quality of Experience (QoE) by optimizing operational performance and managing costs (OPEX/CAPEX).

We use advanced analytics, Machine Learning, and industry expertise to identify multi-causal experience problems, determine root causes, generate actionable insights, and prioritize high-impact improvements.

This increases your NPS, reduces churn, and delivers quick, concrete results.

Scope

Access Network Health (HFC/FTTH)

We generate statistical distributions of KPIs for the entire network, identifying nodes with interference or systemic problems.

CMTS/OLT Configuration Analysis

We carry out an exhaustive review of CMTS configuration parameters to optimize performance, especially for DOCSIS 3.0 and 3.1.

Home Domain

We analyze CPE model distribution, firmware, and capabilities. These tools guide Wi-Fi and repeater management strategies. By linking technical indicators with customer satisfaction and costs, the service shifts management from reactive to proactive maintenance and technology evolution.

Customer Service Degradation Reports

Reports showing which customers experience service degradation function as a segmentation tool for "silent detractors". We identify those users whose experience is consistently poor, allowing you to intervene before your customers consider canceling their services.

Interop Lab

The lab's purpose is to validate, certify, and integrate new Customer Premises Equipment (CPE/ONT) technology/brands with existing network infrastructure (OLT) and operations support systems before deployment.

This process minimizes operational risks, converts technical uncertainty into an operational guarantee, reduces time-to-market, and ensures flawless, zero-touch commercial network deployments.

Stechs offers the Interop Lab service, a controlled, lab-as-a-service sandbox environment designed to address the risks posed by a fragmented telecommunications ecosystem (e.g., new ONT models or OLT firmware updates).